Customer Story


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Dropbox Uses Gem Data to Manage Recruiter Performance

Founded in 2007, Dropbox is the world’s first smart workspace, on a mission “to design a more enlightened way of working.” Dropbox currently has over 600 million users and offices in 12 cities. The company has seen 19% growth year-over-year as of Q3 2019. And they’re innovating on hiring metrics to keep that growth going.

Mike Moriarty is Director of all Technical Staffing at Dropbox, where he’s been for three years—but he once worked in sales. That’s why, at his first recruiting role, Mike sat down to create a tracker spreadsheet for himself. He’d been used to monitoring his own progress against averages: “I knew that for every 10 referrals I got, three people would sit down with me, and one of them would buy within 12 months. I understood the metrics I could control and how many prospects I needed in each stage of the sales funnel to close a deal. It was crazy that that didn’t exist yet in recruiting.” In creating his recruiting spreadsheets, Mike noticed that top-of-funnel stats, which are so crucial to the calculations, were missing. That’s where Gem came in.


San Francisco, CA

What they do

File Hosting/Cloud Storage


2,500+ employees

Gem product

CRM, Analytics
“Now that we have top-of-funnel data, we have much better insights into which parts of the funnel to optimize. We can focus on what matters because Gem is in the background, contributing the numbers.”
Mike Moriarty
Mike Moriarty
Director of all Technical Staffing
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